Hi,
I had to disable for second time automatic updates on my customer's 3CX (Self-hosted on VM), similar configuration with other clients where I didn't get any problem.
After a night update V20 Update 3... suddenly VOIP stopped working and continuous errors appeared with description below (125 errors per hour):
Yes Port 5061 is open and redirected properly as it works with Update2.
This error only appears after Update3... I had to restore 3CX and disable updates for now.
Only specific here is that setup was done using HTTP 80 and HTTPS 443 (instead of 5001) and 3CX console shows this. But it works perfectly until Update2.
Network is Ubiquiti and DNS servers are at OpenDNS Cisco. But same at other places without any issue, so I don't see any restriction here.
Within 3CX sip trunk setup, port for sips.peoplefone.ch is set to automatic.. maybe I should setup at 5061. But other customers have in auto mode too.
I asked Peoplefone provider about it and they claim their server works. I can ping FQDN as well and IP address is correct too.
I don't see where is the error...
Please help, because I cannot risk updating and get same error.
Thank you
Jorge
I had to disable for second time automatic updates on my customer's 3CX (Self-hosted on VM), similar configuration with other clients where I didn't get any problem.
After a night update V20 Update 3... suddenly VOIP stopped working and continuous errors appeared with description below (125 errors per hour):
| Warning | 12293 | 2024-10-28T10:24:14 | Registration at Peoplefone has failed. Destination (sip:sips.peoplefone.ch:5061;transport=TLS;lr;maddr=95.128.80.3) is not reachable, DNS error resolving FQDN, or service is not available. |
Yes Port 5061 is open and redirected properly as it works with Update2.
This error only appears after Update3... I had to restore 3CX and disable updates for now.
Only specific here is that setup was done using HTTP 80 and HTTPS 443 (instead of 5001) and 3CX console shows this. But it works perfectly until Update2.
Network is Ubiquiti and DNS servers are at OpenDNS Cisco. But same at other places without any issue, so I don't see any restriction here.
Within 3CX sip trunk setup, port for sips.peoplefone.ch is set to automatic.. maybe I should setup at 5061. But other customers have in auto mode too.
I asked Peoplefone provider about it and they claim their server works. I can ping FQDN as well and IP address is correct too.
I don't see where is the error...
Please help, because I cannot risk updating and get same error.
Thank you
Jorge
