Error during FQDN certificate generation

[vascon]

sorry I'm posting this here ... but i need support urgently. i am installing 3cx on a new machine and i encountered this error during FQDN certificate generation....please any idea what could be the cause of this?

 

[Agathocles Prodromou]

Hi @vascon ,

There is currently a service disruption on LetsEncrypt's end which affects the creation/renewal of Certificates. It is expected to be resolved soon.

 

[vascon]

Please how soon can this be resolved?

Because my clients are not happy at all about this, as installation of their 3cx can not be completed due to this error.

 

[Agathocles Prodromou]

As stated in my previous post this was an issue on LetsEncrypt's side and not 3CX.

It should now work fine as their services are up and running.

 

[vascon]

hello support.....thank you, i have scaled through the error, but then, i have this error now on license activation...and the license is for Version 15.0 , please help me look at this

 

[YiannisH_3CX]

Do you active maintenance for the key you are trying to use to activate the PBX? If not you need to buy maintenance to be able to install the key to a newer version

 

[vascon]

but it was running on v15 on the old server before i decided to migrate

 

[vascon]

Hello support, kindly share me a link to the previous 3cx ver...maybe an older version of ver 15 or ver 14, for linux install..please kindly treat as urgent.

 

[vancouvercom]

Seems fine now. My installation of V15 completed as needed after getting the error on Friday and waiting until today.

 

[vascon]

Hello Support, kindly assist me with this challenge. I backed up my 3cx phone system and downloaded it to my mac PC. I think it was auto unzipped, thus i can't restore it anymore. i tried zipping it with a file zipper, but yet i could not restore it.