Error during installation of 3CX Plugin

[ulasozcelik]

OS: Windows 7 Pro 32bit

I've pre-installed the Microsoft C++ 2010 SP1 + 2015 SP2 + the most recent version of 3CX Windows Client. When I try to install the most recent version of 3CX Plugin, I get the following error:



Please advise - thanks!

 

[Anh Luong]

Im using Win 10 64bit ok

 

[edossantos]

Hello @ulasozcelik,

TAPI is only available in 64 bits operating systems, that's why you get that error.

Kind regards.
Ernesto.

 

[ulasozcelik]

Hello @ulasozcelik,

TAPI is only available in 64 bits operating systems, that's why you get that error.

Kind regards.
Ernesto.

Oh no! Is there anyway to make it work on a 32bit OS? We'll be running it inside a VDI environment and it's impossible to switch the golden image to a 64bit OS just to accommodate this TAPI incompatibility.

 

[edossantos]

If you need the single line TAPI, then please send me a private message and I will give you instructions. Multiline TAPI only works in 64 bits operating systems...

The single line TAPI will only let you make outbound calls for a single 3CXPhone instance running in the machine. So if you have many agents in different terminal server sessions running 3CXPhone, then this will not be a solution for you. But if you have a single user, then I can give you a solution.

 

[Alexander Walden]

i have a similar Problem on my Win 7 32 bit. The Installation of the Tapi-Driver dosent work. Please send me the solution. We are all Single user.

 

[edossantos]

Hello @Alexander Walden,

Please send me a private message with your email address, so I can contact you back.

Kind regards.