Export Phones list into CSV nativly in 3CX

[Richard Kane]

Is there ANY way of exporting the phones list in 3CX to a CSV either by querying SQL or some kind of file within the 3CX system directory folder? Would be very helpful to get this information so one can filter out phones that need to be upgraded manually due to too out-of-date firmware. Also, why 3CX, can you not push out a firmware version to phones that are older than the minimum phone firmware version? At least give the admin ability to manually download the bin file to the firmware directory and then have the ability to push that out to phones

Thanks

 

[YiannisH_3CX]

Hi @Richard Kane

The only thing that you can export is the extension list that include the phone model, the mac address and other information related to the extension.

Also, why 3CX, can you not push out a firmware version to phones that are older than the minimum phone firmware version?

Because of manufacturer limitations and recommendations. 3CX downloads the latest supported firmware for your device but if your device is running a very old firmware then it might not be possible to upgrade it directly to the latest version. We also have to follow the manufactures recommendations and limitations since we do not want brick customer phones by skipping firmware versions.