Extension bulk import with router phones

[Alphabetic]

Hi

first time using CSV to import on a fresh system.

I wanted to set up all phones as router phones.

when I do the import it says something about the mac doesnt exist for the router phone.

is it possible to pre-populate these phones as SBC before importing or is it not possible?



Version 20.0 Update 7 (Build 1057 Beta)

 

[ivank]

You don't need to prepopulate anything, just specify the router's MAC twice - once as its MAC and second time for the Router column. The SBCs will be created automatically.

 

[Alphabetic]

Hi Ivank

Like this?



cos when Import this i get:

 

[ivank]

Yes, seems right. Are you sure user 100 is in the csv though?
Try leaving only the user who's throwing the error.

 

[Alphabetic]

Hi Ivank,

I left out all the other users because i couldnt be bothered blurring the other MACs. but I had a list of all users it failed on.

 

[Alphabetic]

 

[ivank]

My point is - try import only one user successfully, not a bunch. You need to find what's wrong first.

 

[Alphabetic]

ah ok ill try monday

 

[ivank]

I've imported a router phone w/o problems and also checked the code.
The message you see is shown when:
- The phone model cannot be a router phone and the Router MAC doesn't reference a valid router phone.
or
- The phone can be a router phone but it's MAC doesn't equal the Router MAC and the latter doesn't reference a valid router phone.

Fanvil V65 can be a router phone (check fanvil.ph.xml: <model ua="V65" canbesbc="true" ...).
So it seems you somehow specified incorrect MAC in Router column.

 

[Alphabetic]

Hi Ivank,

I changed all the MAC addresses to uppercase and it imported successfully, thanks.

 

[ivank]

I agree, it better be automatically normalized during import like the MAC.