External Call Not Connecting?

[mpcovcd]

Hi Guys,
I managed to figure out my other problem, Im getting green lights everywhere now. The analog gateway registers the extension, the 3cx skype gateway shows connections to the PBX, skype server etc. But when I pick up my analog phone, and try to dialout I just get a busy tone. Heres my server log..

01:08:58.187 [CM503020]: Normal call termination. Reason: Not found
01:08:58.187 [CM503016]: Call(2): Attempt to reach <sip:[email protected]> failed. Reason: Not Found
01:08:58.187 [CM503014]: Call(2): No known route to target: <sip:[email protected]>
01:08:58.187 [CM503010]: Making route(s) to <sip:[email protected]>
01:08:58.187 [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW-4008 V1.3B 1.0.1.54] PBX contact: [sip:[email protected]:5060]
01:08:58.171 [CM503001]: Call(2): Incoming call from Ext.101 to <sip:[email protected]>
01:08:45.015 [CM503020]: Normal call termination. Reason: Not found
01:08:45.015 [CM503016]: Call(1): Attempt to reach <sip:[email protected]> failed. Reason: Not Found
01:08:44.984 [CM503014]: Call(1): No known route to target: <sip:[email protected]>
01:08:44.843 [CM503010]: Making route(s) to <sip:[email protected]>
01:08:44.796 [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW-4008 V1.3B 1.0.1.54] PBX contact: [sip:[email protected]:5060]
01:08:44.781 [CM503001]: Call(1): Incoming call from Ext.101 to <sip:[email protected]>

 

[SY]

Could you please read the documentation provided in regards to "outbound rules"?

Thanks

 

[mfm]

01:08:58.187 [CM503014]: Call(2): No known route to target: <sip:[email protected]>

Is an indication of an outbound rule problem as Stephan has pointed out.

Please visit the training video for more information.
http://www.3cx.com/docs/manual/

Once you have done all this please post back if your still having problems with the updated logs.