In Consideration Fallback to originator after unsuccessfull blind transfer

maarteninvision

Joined
Jan 13, 2016
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The following scenario is not possible at this moment:

User does a blind transfer to another user which is "registered" and the status is ""available".
When he or she does not answer the call within a specific time, it woul be nice to transfer the call back to the user that did the blind transfer.

This is only possible when a user is busy, but when a user is busy, you can see it in the precense view.

Hope to see this feature in a next release.
 
Upvote 181
Yes - but optional.


With a dial code before extension number ?

Currently (default) * 4 ____ = Go to voicemail.

add
* 0 ___ ( Can not matter /customizable ) transfert with this strategy. (Back, in case of no answer)
 
I've already voted on this, but I just had this come up again a few days ago with one of my largest customers. We really do need this functionality.

John Rayfield, Jr.
 
Very important! I have received already some asks for this function.
 
+1 as optional indeed
 
Yes please !!
+1
 
+1 - Seemed to be a fairly basic function of old style PABX systems - one that we would love to see replicated in 3CX
 
+1 optional, customers expect this.