In Consideration Fallback to originator after unsuccessfull blind transfer

[maarteninvision]

The following scenario is not possible at this moment:

User does a blind transfer to another user which is "registered" and the status is ""available".
When he or she does not answer the call within a specific time, it woul be nice to transfer the call back to the user that did the blind transfer.

This is only possible when a user is busy, but when a user is busy, you can see it in the precense view.

Hope to see this feature in a next release.

 

[dualcore]

Would love to see this future also

 

[orion5]

This could be a very interesting option !
+1

 

[N_G]

Certainly an interesting option and something we will closely look at next year if it can be done without repercussions (i know old style PBXs support it but then they had an easy fixed environment to work with)

 

[net-products]

+1 for sure!
Requested the same yesterday:
https://www.3cx.com/community/threads/transfer-call-back-to-transferer.52777/#post-216281

 

[ppickens]

This would be good as an optional feature. Sometimes blind transfers should go to the destination if no answer as intended.

 

[Brad Allison]

Pitching 3CX, just got asked this exact situation.

 

[PaulD]

+1

 

[Silly English Kniggit]

Yes - but optional.

 

[Ben Horder]

+1

 

[timmbo]

+1

 

[jofer]

+1

 

[emo89]

+1

 

[Khorny]

+1

 

[Levi Koenig]

+1

 

[Stefan Seidel]

I installed 3cx at a school and they complain to me every day that calls are "lost" because this feature doesn't exist. Very unsatisfactory situation for all.

 

[Sean Williams]

+1

 

[Anthon Cornet]

+1

 

[TP_]

+1

 

[Brad Cann]

+1 but optional, but if optional maybe some way to globally turn it on or off without it being a per extension thing. I imagine most people Want it or Don't want it.