Solved fanvil x4's not updating time from ntp server

Status
Not open for further replies.

Shawn

Free User
Joined
Feb 2, 2017
Messages
221
Reaction score
9
fanvil x4 with up to date 3cx firmware 2.4.0.5572 with pbx at 15.5.15502.6

i'm not sure how but my x4's are setup with my domain controller as the ntp server (phone settings > time / date) but none of them are updating the time as they should. after a few days they time on the phones is not correct. if i reboot the phone, it acquires the correct time.

the update interval was set to 60 (seconds?) so i thought perhaps that's too often and that's why it's not working properly, so i change it to the max allowed 3600 (seconds) but they still do not update as they should

has anyone experienced this? does anyone know how the phone gets my dc ip as it's ntp server

my dc is setup as a ntp server and works fine with all other devices on the network.

i'll try changing the ntp ip in the phone to a public ntp server or perhaps i'll run a packet trace to see if i can find anything but in the meantime, any help is appreciated.

thanks
 
Glad to see you no longer experience the issue and thank you for updating the thread.
 
Status
Not open for further replies.

Forum statistics

Threads
112,311
Messages
591,827
Members
165,454
Latest member
Rich Hopkins