Fanvil x6 - How to display cnam on phone

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american10

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Hello. I just switched from Yealink to Fanvil phones and I'm having an issue getting the cnam information to display on the phone screen. I've enabled it at my trunk provider (voip.ms), but it isn't showing on the phone. Is there something I need to map or enable?
 
Are you saying that the exact same setup with Yealink phones shows inbound CNAM but the Fanvils do not?
 
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