FAX Service

[federicom]

Is it possible to use fax service without any dedicated hardware/gateway? I am using an IP PBX (http://www.centralinopronto.it) that do not use any gateway and I can receive faxes correctly. Please advise if you'll implement this feature in the future. Thank you.

 

[RobLloyd]

If your ITSP supports T.38 then you can receive incoming faxes directly into 3CX. If they don't then you will need adapters and PSTN lines.

 

[federicom]

Thank you for your message. How Can I setup a FAX line if my ITSP supports T.38? I have tried to digit internally number 10000 but no fax sound and call is terminated immediately.

 

[RobLloyd]

If you have a DID for a fax you could have that line route all calls to email or if you don't want to use a DID, set it to Based on Fax Detection of Gateway to route them. This is in the line config.

My ITSP doesn't support incoming fax so I can't test this out yet.

 

[webguyz]

Anyone know of a list of U.S. T.38 providers? My voip provider does not support it either. I found gafachi, but also found threads about problems with their T.38 so If anyone has a successful implementation I'd like to know who they are using.

Thanks!

 

[RobLloyd]

Not that I like their service an who knows how much longer they will be around but Vonage is fax capable.

I haven't looked around since I only get 2-3 faxes/month. I should so I can cancel that PSTN line.