Filtering Show Agent Login Queue Only

[Solusipbx]

hi team,

is there a way to filter the Queue members view, only to see logged in Queue members?

thanks

Solusipbx

 

[VasilisV_3CX]

Hi @Solusipbx,

We have a Panel section which displays all Agents (that are assigned to queues) and which queues they're logged in to. If the extension you're logged in as is not assigned to a queue, this section will be blank.

 

[Solusipbx]

Is it possible to be filtered only to see logged in Queue agents via the per-queue panel menu as shown in the picture?

 

[dranjbar]

Is it possible to be filtered only to see logged in Queue agents via the per-queue panel menu as shown in the picture?
View attachment 28875

Nothing as far as I know, I enquired about this a while ago but had no luck.
It would be amazing to sort by logged in, status, extension number etc if there was a drop down.

 

[ChrisC_3CX]

Is it possible to be filtered only to see logged in Queue agents via the per-queue panel menu as shown in the picture?

I'm afraid not, sorting for that list is the same sorting that applies for presence (as seen in the people section) and is affected by the following settings:



Management Console:




Webclient/Desktop App: