Solved Firewall Test Disables Web Interface

[dpenny]

I just finished installing v18 of 3CX, self-hosted, using the Linux ISO. After getting the security certificate and DNS all setup, I could access the web management interface with no problem. I ran the firewall test and midway through, the web interface completely stopped responding. The page eventually timed out and I can no longer access the web management interface. I have rebooted the server, but that didn't seem to help. I can ping the server fine, so I know it's up and working, I just can not access the web management interface.

Is there a CLI command I can run to restart the web interface?

Thanks,
Doug

 

[NickD_3CX]

Hi Doug,

If you installed with the 3CX ISO, you can use the following commands to start and stop all 3CX services:

/usr/sbin/3CXStopServices
/usr/sbin/3CXStartServices

Give them a shot. If you still can't access the Management Console after this, check if there is anything listening on the HTTP you chose during the installation (usually 80 or 5000):

netstat -laputen | grep nginx

Do you see something listening on this ports?
If you do, aalso try accessing the Management Console using the Local IP Address like this: http://<Local IP Address of the 3CX Server>:<HTTP port>

 

[dpenny]

Hi Doug,

If you installed with the 3CX ISO, you can use the following commands to start and stop all 3CX services:

/usr/sbin/3CXStopServices
/usr/sbin/3CXStartServices

Give them a shot. If you still can't access the Management Console after this, check if there is anything listening on the HTTP you chose during the installation (usually 80 or 5000):

netstat -laputen | grep nginx

Do you see something listening on this ports?
If you do, aalso try accessing the Management Console using the Local IP Address like this: http://<Local IP Address of the 3CX Server>:<HTTP port>

Thanks! Stopping and then starting the services took care of the issue.

Doug

 

[NickD_3CX]

Glad to hear that Doug!