Firmware for Yealink T58A

[m.reisinger]

The installed Firmware is 58.83.0.25. With this Version 3CX tells me that this is not supported. OK.
When i click on "Firmware" this appears


OK, lets go to the 3CX Homepage and look for Version 58.80.0.65.
But on the Homepage there is Version 58.83.0.25!?


Why is this Version in the 3CX "notsupportet" but on your Homepage available?

 

[JohnS_3CX]

Hello,

What version is your PBX?

The site will have the firmware that is ONLY fir the latest PBX edition. If yours is older, you have to either update the PBX or download the firmware from the updates section in your management console (which will give you the correct firmway only for your specific PBX)

 

[m.reisinger]

the installed version is 15.5.15502, but 3CX shows that this is the latest available update. Its running on a Windows Server.
Shows the Systemupdate only Minorupdates? Because Version 16+ should be the latest...

 

[Saqqara]

As you have windows version of 3CX, updates will only show updates for that particular version (not major updates)

To update to version 16, you need to

1. Backup existing 3CX, and move the backup out of the 3CX folders to another location.
2, Uninstall 3CX, reboot server
3, Install ver 16, and use the previous backup to restore the application

 

[JohnS_3CX]

Also please ensure you are on a supported OS because not all Windows versions will work:
https://www.3cx.com/docs/manual/