Solved [Flow] Target endpoint for xxxxxx3332 can not be built!

[AlanGrnja]

Just setup default 3cx PBX on google cloud. All default settings. Trying to make outbound calls, this is error to any and all phone numbers i dial. I am using web client.

 

[craigreilly]

Looks no you do not have any OUTBOUND RULES.
Setup a VOIP Provider first?

 

[AlanGrnja]

I setup SIP TRUNK

 

[AlanGrnja]

do i need to actually setup outbound rules , or will it work with blank settings?

 

[craigreilly]

You need Outbound Rules.
https://www.3cx.com/docs/manual/sip-trunks/
https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/

Some folks use different providers for local, long distance, international, mobile in xyz country, etc.
The system needs to know how to get from point A to point Z.

 

[JCLloyd]

I agree with Craig. I just had a similar issue, yesterday... I have a fax machine with the 9 prefix programmed into the speed dials, and I am now on direct dial with 3CX. Rather than edit all the speed dials in the fax machine, I added an outbound rule to strip out the leading digit, if it is a 9 and meets the added character length (8 or 12 instead of 7 or 11).

I hope that helps!

 

[JCLloyd]

do i need to actually setup outbound rules , or will it work with blank settings?

You need some sort of rule that says to us a trunk route. Create one with at least this (assuming US):
- Calls to numbers with a length of: 7,10,11
- Calls from extension group: default
- Route 1: choose your SIP provider; replace the BLOCK CALLS

You may need to add a second route, if you have a failover or load balance IP from your provider.

 

[AlanGrnja]

ok i created outbound rule now error is Cause: 407 Proxy Authentication Required/INVITE from xxx.xxx.191.155:5060

 

[craigreilly]

Trunk is not setup properly
https://www.3cx.com/pbx/sip-responses/

Who is the provider?

 

[JCLloyd]

Alan, it sounds like you are very new to setting things up... I don't mean to offend...
. Next week, there are a couple free online web events 3CX is offering that will guide you through the basics. I went through them, and they were very helpful... https://www.3cx.com/blog/event-trainings/
. The week after, there are three intermediate ones.

These are very informative, and the instructor I had was excellent. FYI

 

[AlanGrnja]

Voxtelesys

 

[AlanGrnja]

yes they were filled this week

 

[craigreilly]

Voxtelesys

followed this: https://www.3cx.com/docs/voxtelesys-us-sip-trunk/ ?

 

[AlanGrnja]

thank you for the help in sip trunk settings under authentication, i had type of authentication - do not require that was correct . i just had to put user and password below and it works.