GDS3710 Video Door Phone in SBC Environment

[tony28]

I read that SBC does not support video calls.
My SIP phones are connected via SBC.
If I install GDS3710 door phone, does that mean I cannot see video?

 

[cobaltit]

Video *should* be between the devices so the SBC shouldn't matter

 

[Evolute IT]

Video *should* be between the devices so the SBC shouldn't matter

It does work through the SBC in any cases.

 

[JohnS_3CX]

Hi @tony28

The video will work. After the phone and doorphone establish their call (via SBC) they directly exchange audio/video between them. If you already have a video capable phone on the SBC, try calling it from your webclient and click the video icon.