Gigaset N510 ip Pro

[Da_vide]

I updated to 15.5, an i have big problem with giagaset N510 ip
I did the step by step procedure.
But the extensions do registered for only a few minutes.

It is un un unregistered a few minutes and then registered.
I do not know what to do! I have 10 units of gigaset.
Thanks

• [SIP Server/Call Manager ID: 4101
  Extension 554 is unregistered, removed contact: sip:[email protected]:5060

• 19/06/2017 15:47:01
  SIP Server/Call Manager ID: 4101
  Extension 554 is registered, contact: sip:[email protected]:5060

• 19/06/2017 15:46:19
  SIP Server/Call Manager ID: 4101
  Extension 554 is unregistered, removed contact: sip:[email protected]:5060

• 19/06/2017 15:30:20
  SIP Server/Call Manager ID: 4101

 

[YiannisH_3CX]

Hello @Da_vide

Please note that the procedure for these phones has changed in V15.5 as these phones were added under the FXS/DECT section.
Please follow the guide below and try to provision the phones
https://www.3cx.com/sip-phones/gigaset-n510/

Make sure you are running the advised firmware

 

[Da_vide]

Hi YiannisH_3CX
I did the procedure perfectly!
The base is provisioned and profile file is ok.
The problem is when you do the procedure

Please halp me!!

 

[YiannisH_3CX]

I have the same phone on my desk provisioned locally on a V15.5 and never had an issue with it un-registering. Are the phones and the PBX in the same subnet as the PBX? What firmware is the base running?

 

[Da_vide]

Thank for reply

Are the phones and the PBX in the same subnet as the PBX?
Yes!

What firmware is the base running?
The last, 42.424

I have 10 gigaset n510 pro. Please help me!!

• SIP Server/Call Manager ID: 4101
  Extension 577 is registered, contact: sip:[email protected]:5060

• 21/06/2017 12:25:05
  SIP Server/Call Manager ID: 4101
  Extension 577 is unregistered, removed contact: sip:[email protected]:5060

• 21/06/2017 12:21:58
  SIP Server/Call Manager ID: 4101
  Extension 577 is registered, contact: sip:[email protected]:5060

• 21/06/2017 12:20:04
  SIP Server/Call Manager ID: 4101
  Extension 577 is unregistered, removed contact: sip:[email protected]:5060

• 21/06/2017 12:16:35
  SIP Server/Call Manager ID: 4101
  Extension 577 is registered, contact: sip:[email protected]:5060

• 21/06/2017 12:16:04
  SIP Server/Call Manager ID: 4101
  Extension 577 is unregistered, removed contact: sip:[email protected]:5060

• 21/06/2017 12:00:37
  SIP Server/Call Manager ID: 4101
  Extension 577 is registered, contact: sip:[email protected]:5060

• 21/06/2017 12:00:33
  SIP Server/Call Manager ID: 4101
  Extension 577 is unregistered, removed contact: sip:[email protected]:5060

• 21/06/2017 11:45:26
  SIP Server/Call Manager ID: 4101
  Extension 577 is registered, contact: sip:[email protected]:5060

• 21/06/2017 11:43:32
  SIP Server/Call Manager ID: 4101
  Extension 577 is unregistered, removed contact: sip:[email protected]:5060

Like to sleep and then wake up (

I wish I did not upgrade to 15.5 (