How to configure Gigaset N510 DECT

Gigaset N510 is EOL and must be configured through its web interface.

Gigaset N510 DECT

Important

  • You will have to obtain the IP via the phone interface.
  • Ensure that you change the default username and password in the phone (in some cases admin admin!) to something A LOT more secure. (Default DECT password is admin)
  • Finding the Gigaset DECT base IP is simple and can be found here.

Step 1: Upgrade to Minimum required firmware

Check that the phone is running the latest firmware. Read how to check what firmware the base is running and how to upgrade them in this guide: How to manual upgrade Gigaset DECT base.

Step 2: Factory Reset the Gigaset DECT system

Before provisioning the DECT base station, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration. To reset the device read our How to factory reset Gigaset DECT base.

Step 3: Setup the Gigaset N510 base station in 3CX

Setup the Gigaset N510 base station in 3CX

  1. Go to “Admin > Voice and Chat”.
  2. Click on “+Add Dect”.
  3. If your installation is on-premise, you will also need to choose where the base station is located.
  4. Select in office if the base station is on the same network as the PBX.
  5. If your instance is in the cloud or out of the office, select a router phone or SBC behind which it will work. Important: The “Router Phone” or SBC must be up and running.
  6. Now, select your model and enter the device’s MAC address.
  7. Click “Next”.
  8. Now Assign users to your DECT base station.

Step 4: Logging into the DECT Base Station interface

Logging into the DECT Base Station interface

  1. Point your web browser to your device’s IP address.
  2. Navigate to “Settings > Telephony > Connections” and edit each connection for each extension you wish to add.
  3. Fill in all the information you retrieved from 3CX as:
  1. Authentication Name: Enter the “Authentication ID”
  2. Authentication password: Enter the “Authentication Password”
  3. Username: Enter the “Extension Number”
  4. Domain: Enter the “Outbound proxy (SBC) Address”
  5. Proxy server address: Enter the “Outbound proxy (SBC) Address”
  6. Proxy server port: Enter the “Outbound Proxy (SBC) Port”
  7. Registration server: Enter the “Outbound proxy (SBC) Address”
  8. Registration server port: Enter the “Outbound Proxy (SBC) Port”
  1. Press “Set”.

Step 5: Registering the handsets

Supported Gigaset handsets:

  • Gigaset SL750H Pro
  • Gigaset S650H Pro
  • Gigaset R630H Pro
  • Gigaset SL610H Pro
  • Gigaset S510H Pro

Gigaset NS10 IP PRO

  1. Press and hold (about 3 seconds) “Blue button” to set your base into registration mode until it will start flashing. Register your handset within 60 seconds of pressing the “Blue button”.
  2. Handsets will be mapped in order of their registration to the extensions provisioned on the base station. Handset 1 to extension 1 and so on...        
  3. On the handset →  “Menu” →  “Settings”“Registration” →  “OK”
  4. Once the correct Base is found enter the “PIN” 0000 to pair the devices.
  5. When successfully paired, the surname and extension number will be shown in the display of the handset.
  6. Repeat the described steps for all Handsets you wish to register to the base station.

Known Limitations

  • No STUN Support
  • No Full CTI Support (Make Call Only)
  • No Company Phonebook
  • No LCD Language Provisioning
  • No Distinctive Ringing for external, queues or ivrs
  • No 3CX Firmware Management
  • No Admin Password Provisioning
  • No support for Paging Groups (incl. Multicast)
  • Extension’s surname must be set and must only contain letters without special characters
  • No Parking Orbit Support

Last Updated

This document was last updated on 26 September 2023

https://www.3cx.com/sip-phones/gigaset-n510/