GrandStream GXP1450 do not setup Time Zone

[robertooliveira]

Hello,
I have a GrandStream GXP1450. I know, it's in the "Unsupported" zone, as seem in https://www.3cx.com/sip-phones/manually-provision-grandstream-gxp/ but it doesn't require a manual provisioning - it can be provision from WebUI as other supported phones. There's info about Time Zone on XML (Brazilian UTC-3) but it isn't being imported by the phone. Please let me know if there's anymore information I can provide to troubleshoot this.

 

[NicholasP_3CX]

This particular phone cannot be provisioned from the 3CX interface. It will need to be manually configured, as per the guide you also linked to.

We do not provide provisioning templates for these phones.

Just configure it manually, and use the required time zone.

 

[robertooliveira]

Hello Nicholas,
Thank you for your response, but as I stated, it's possible to provision them through the 3CX interface, it only seems that the time zone on XML passed to the GrandStream phone isn't being recognized by the phone as such.