- Joined
- Dec 2, 2021
- Messages
- 43
- Reaction score
- 5
Greetings,
To start, let me apologize. I have never used video phones with a 3CX install so some of my questions may be very elementary.
I have a customer who wants to replace their current door access system with an IP phone based one with video. My vendor wants to use a Grandstream GDS3710 for the door which appears to be supported by 3CX. My thought was to replace the reception phone with a Yealink T58v (or equivalent) so that they could answer/see whoever was calling from the door without having to add another device to their desk. Will video calling work between these two devices? I read that folks were able to get this to work, but does video calling "just work" assuming both devices agree on a codec? The alternative would be to use the Grandstream GSC3570 device to receive the calls, but I am not sure about using an unsupported device.
Any suggestions?
To start, let me apologize. I have never used video phones with a 3CX install so some of my questions may be very elementary.
I have a customer who wants to replace their current door access system with an IP phone based one with video. My vendor wants to use a Grandstream GDS3710 for the door which appears to be supported by 3CX. My thought was to replace the reception phone with a Yealink T58v (or equivalent) so that they could answer/see whoever was calling from the door without having to add another device to their desk. Will video calling work between these two devices? I read that folks were able to get this to work, but does video calling "just work" assuming both devices agree on a codec? The alternative would be to use the Grandstream GSC3570 device to receive the calls, but I am not sure about using an unsupported device.
Any suggestions?