HELP - Can dial out on 100 but not other extensions

[William Zhang]

FAILED CALL LOG FROM EXT 101:
17-Aug-2017 15:29:46.522 Leg L:1.1[Extn:101] is terminated: Cause: BYE from PBX
17-Aug-2017 15:29:46.472 [CM503020]: Call(C:1): Normal call termination. Call originator: Extn:101. Reason: Server Failure
17-Aug-2017 15:29:46.472 L:1.1[Extn:101] failed to reach Line:10000>>7274550465, reason Server Failure
17-Aug-2017 15:29:46.472 Leg L:1.2[Line:10000>>7274550465] is terminated: Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
17-Aug-2017 15:29:46.471 Call to T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060] from L:1.1[Extn:101] failed, cause: Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
17-Aug-2017 15:29:46.471 [CM503003]: Call(C:1): Call to <sip:[email protected]:5060> has failed; Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
17-Aug-2017 15:29:46.031 [CM503025]: Call(C:1): Calling T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060] for L:1.1[Extn:101]
17-Aug-2017 15:29:46.004 [CM503027]: Call(C:1): From: Extn:101 ("101" <sip:[email protected]:5060>) to T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060]
17-Aug-2017 15:29:46.004 [CM503004]: Call(C:1): Route 1: from L:1.1[Extn:101] to T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060]

SUCCESS CALL LOG FROM EXT 100:
17-Aug-2017 13:39:56.114 Leg L:28.2[Line:10000>>7274550465] is terminated: Cause: BYE from PBX
17-Aug-2017 13:39:56.114 [CM503008]: Call(C:28): Call is terminated
17-Aug-2017 13:39:56.048 Leg L:28.1[Extn:100] is terminated: Cause: BYE from 192.168.1.100:2048
17-Aug-2017 13:39:40.076 Currently active calls - 1: [28]
17-Aug-2017 13:39:08.069 Currently active calls - 1: [28]
17-Aug-2017 13:39:05.698 [CM503007]: Call(C:28): Line:10000>>7274550465 has joined, contact <sip:[email protected]:5060>
17-Aug-2017 13:39:05.697 [CM503007]: Call(C:28): Extn:100 has joined, contact <sip:[email protected]:2048>
17-Aug-2017 13:39:05.696 L:28.2[Line:10000>>7274550465] has joined to L:28.1[Extn:100]
17-Aug-2017 13:38:59.855 [CM505003]: Provider:[Broadvox-3] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Broadvox Fusion] PBX contact: [sip:[email protected]:5060]
17-Aug-2017 13:38:54.651 [CM503025]: Call(C:28): Calling T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060] for L:28.1[Extn:100]
17-Aug-2017 13:38:54.600 [CM503027]: Call(C:28): From: Extn:100 ("Michael Mccabe" <sip:[email protected]:5060>) to T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060]
17-Aug-2017 13:38:54.600 [CM503004]: Call(C:28): Route 1: from L:28.1[Extn:100] to T:Line:10000>>7274550465@[Dev:sip:[email protected]:5060]

 

[leejor]

Could it be a caller ID you are sending that is being rejected by your provider?

Call to <sip:[email protected]:5060> has failed; Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060

You may want to question them as to why you are receiving the 503 message.

 

[William Zhang]

Thanks that's what it was!

 

[AlexDBarrett]

Have you setup Groups?
If so simplify your config and test.