[help] My 3CX Status is Ringing

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firman

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Oct 23, 2014
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Dear Brother's, please help me.

I using 3CX Soft-phone in my Windows 7 OS, and when I calling someone, the status on the 3CX Soft-phone is "ringing" but my destination number has been said "hello". I can hear "hello" respond from my destination number but he can't hear my voice.
after 8 second's, the status has changed to "connected", so we can talk each other.
it's very disturb me because we are Call Center Agent.
Please help me.

Thanks
 
Hi there,
Please open a support ticket through your 3CX partner to investigate this further.
 
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