Solved Help with no voicemail recordings

[jdp83]

I downloaded the trial PIAF iso and have a test lab setup. Everything seems to be working pretty good except for voicemail recordings. I can leave a message on an extension, but there's no trace of it afterwards. No email notification and nothing to play back via soft phone. I reviewed the logs and found this...

root@pbx:~# tail /var/lib/3cxpbx/Instance1/Data/Logs/3CXIVR.log
06/01/2017 15:59:07.947 [000048fe] /home/repomaster/root15_sp4/Sources/Projects/Common/VoIPFileEngine/RawFile.cpp(23) IRawFileBuffer:refetch : error = 0, Success
06/01/2017 16:01:31.016 [00004901] Failed to move /tmp/vmail_2147737272_01_20170106220116.xml -> /var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Extensions/01/vmail_2147737272_01_20170106220116.xml : -1

Permissions and diskspace looks ok:
ls -lart /tmp/vmail_2147737272_01_20170106220116.xml
ls -lart /var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Extensions/01
total 8
drwxr-xr-x 4 phonesystem phonesystem 4096 Jan 6 14:48 ..
drwxr-xr-x 2 phonesystem phonesystem 4096 Jan 6 16:01 .

df -h /var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Extensions/01
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/piaf--vg-var 1.7G 335M 1.3G 21% /var


Also, I made sure my recoding was > 2 sec, etc. At first I wasn't pushing # at end, but just tried again, confirmed 0, and get a prompt that says message saving failed.


Any idea what might be going on?

 

[jdp83]

Cross posting in the pbxinaflash.com forum if that's a more appropriate place.

 

[ivank]

There was a bug until SP4 which prevented saving vmails if /tmp was mounted on a different partition. Please, make sure that you use the latest version.

 

[jdp83]

Ah good, that fixed it. Thanks! Since I had just downloaded I thought I was already on latest, but I guess the iso is behind.