Help with Server Log message

[ev351]

Hello everyone, My first post.

I have recently discoverd 3CX and am having a lot of fun discovering what can be done with SIP.
My main use for 3CX is to link various 2 way radio systems. So far, all has been easy, simply configuring Roip (Radio over IP) boxes to call each other automatcially and off you go.

I am trying add in an OMNITRONICS IPR120 SIP selector to the system. But whenever I try to make the selector call one of the Roip boxes, it does not connect and I see the follwoing in the srever log:
00:47:00.920 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP [email protected];branch=z9hG4bK1247634278;received=192.168.2.53
Max-Forwards: 70
Contact: "[email protected]"<sip:[email protected]@192.168.2.53>
To: <sip:[email protected]>
From: "[email protected]"<sip:[email protected]@192.168.2.53>;tag=1552054934
Call-ID: [email protected]@192.168.2.53
CSeq: 20 INVITE
Allow: INVITE, ACK, INFO, CANCEL, BYE, OPTIONS
User-Agent: oSIP/IPR-ua
Content-Length: 0

Now the Omnitronics device is extension 153, and from what i can see in the log, the server does not like its credentials. My question is:

Can i configure 3CX to process this call without modifying the credentials in the omnitronics box? IE can I make 3cx ignore the fact that it cannot identify who is making this call???

Am I completely off the track with this?

Thanks.

Ev.

 

[lneblett]

Hmmmm.

I have no experience with the device. I went to the website and information about the 120 version appears to be non-existent. From the other models, it appears to be a gateway device that allows SIP phones/extensions to communicate directly with digital two-way radios.

You might try this link
http://www.3cx.com/blog/docs/source-identification-issues/

But without more detail about the device - manual preferably, not sure how much help there is on this. I think this is the first I have seen on the matter.....but I do have a project coming up that if it does what I think it is supposed to do, could be invaluable.

 

[SY]

From: "[email protected]"<sip:[email protected]@192.168.2.53>;tag=1552054934

This header is the problem

Regards