Highest Active Calls

[davidsteelerose]

I have a client who wants to know if they can host a conference VOICE call with 10 callers. They want a report to see what the highest active calls or some indicator to let them know their 32 sim user license will cover the calls.
Ideas?

 

[craigreilly]

I think this report has been requested over and over. You would have to run a call report for, say, 1 month and then decipher the data in Excel somehow grouping by hour perhaps. Not a perfect solution.

 

[leejor]

A daily/monthly number of call licence "high water mark" report. It would be a quick way to determine if you needed to "upgrade" your licence.

 

[cobaltit]

Another possible avenue is if your provider can run a peak call report for you. That is something we can do on our trunks.

 

[pact]

@voiptoys do a great utility for exactly this; https://www.voiptools.com/product/3cx-call-counter/