Hold Music Problem in 3CX 15

[Tony Derrico]

Hi, I'm trying to use my own custom hold music. I followed all the step and used Audacity. It still show up as a error. Can anyone help me figure this out?

 

[GiannosC_3CX]

Hi Tony,

You can try the 3CXConverterTool on https://www.3cx.com/blog/docs/sp2-convert-wav-files/
Please let us know if it works for you.