Holiday Announcements

[Scott EIT]

Hi,

How do you add a message when setting holidays?

 

[JohnS_3CX]

When setting a holiday the calls will go to the destination when the office is closed ( "When office is closed route to" )

You can change that destination to go to an IVR and play a message there, and after the holiday change it back (or just change your message if you want to play something like "we are closed, our regular office hours are ....")

 

[Thegoldenaxe]

Hello Scott
please upvote this request https://www.3cx.com/community/threads/holiday-annoucement-on-desktop-app.120504/ for a more simple solution

Thank you

 

[Scott EIT]

When setting a holiday the calls will go to the destination when the office is closed ( "When office is closed route to" )

You can change that destination to go to an IVR and play a message there, and after the holiday change it back (or just change your message if you want to play something like "we are closed, our regular office hours are ....")

So no way to automate this?