How to disallow "Ring my mobile simultaneously"?

[TTBruce]

This feature is a disaster for users who are part of a ring group. Anyone who has it enabled and has either their phone turned off, or phone line busy, will be picking up all of these calls with their mobile voicemail.

We've already disabled this feature for all users, but we are finding some users are re-enabling it themselves through the web. Is there some way we can disallow this?

 

[JohnS_3CX]

Hi Bruce,

Unfortunately no, you cannot disallow this.

The only hard solution here is to instruct the users what will happen if they enable it so they can be aware.

 

[TTBruce]

That's a bummer

 

[leejor]

If there are some employees that, just won't listen, and continue to do this, you could add their mobile number to the outbound rules, and simply end the call. (Although I haven't tested this to see if all the other members continue to ring, so test before implementing).

I would think that just the threat of having this done, should be enough to stop the practice.

 

[TTBruce]

Thanks leejor.

My current solution, which is unsupported, is to set something up to periodically check anywhere that setting is enabled and notify me:

select fp.profilename as status, u.firstname as fn, u.lastname as ln from fwdprofile fp inner join users u on fp.fkidextension=u.fkidextension where fp.ringsim=true;