Solved how to do call forwarding on yealink t46s phone?

[Song]

Hi,

I cannto seem to do it on this phone. I have read the forum about going to the menu on my yealink phone then choose call forwarding and enable it and enter the phone number. But it is not working for some reason. I was wondering if anyone know the proper way to do this. We do not want to download the 3cx client software to do this. We want to do it from the phone.

thank you

 

[JohnS_3CX]

Hi,

Put simply, you can't because we do not support it.

3CX was designed around statuses, and each status can have custom forwarding settings. The forwards are thus performed by the PBX (not the Yealink).

- This means that even if the Yealink stops working or loses power, your forwards still work.

- This also means that you can login at any moment, from anywhere, using your mobile client or webclient and change your call forwards remotely without relying on the deskphone.

- A manager or admin can also change the forwards without needing to access the physical phone

- With the above, if you were to actually make the phone do the forwards, it would conflict with the extension settings and cause unexpected/undesired behavior

If you don't want to use the mobile client or webclient to manage your forwards, then you need someone else to change them via the management console.

 

[Song]

ok thank you for the answer.. i'll tell the client to download client