How to Export All 3CX Chats with Content via API?

[Sajjad.Khurshid]

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Hello everyone,


I need to export all 3CX chat conversations, including their content, using the 3CX API but i didnt find any documentation or a clear way to achieve this.

Requirements:​

• Export all chat conversations (not just metadata but actual messages).
• Retrieve them via API in a structured format (JSON, CSV, etc.).
• If possible, filter by date, user, or group.

Has anyone successfully done this before? If so, could you share the API endpoint or method used? Any guidance or sample scripts would be greatly appreciated.


Thanks in advance!

 

[OlegOLP]

we have used this life hack in several projects. we made an SQL query using the query API and got the chat history.
try it https://creomate.com/start

 

[Sajjad.Khurshid]

@OlegOLP

Thanks for your response! This looks like a great solution, but since it’s a paid one, we’re currently exploring free alternatives for this task.

 

[Evolute IT]

DM us. We can probably figure out a script relatively easily.

 

[Sajjad.Khurshid]

@ConceptsWeb

Sure, I will! Thank you. Hopefully, we can find a free script .

 

[VoIPTools]

Having alternatives is always a good thing, right? While certainly not free, I will point out that our 3CX Exporter can replicate all the 3CX data (including chat) to a separate SQL / MySQL / MariaDB database. This approach has the added advantage of eliminating the extra overhead from the 3CX server required to run complex reports. The last thing you want is to have a complex report consume extra resources on the 3CX server.