How to release 3cx fqdn from license

[mropoku]

i need help with the procedure to release the fqdn from license. I have a new license and want to use the same fqdn. From my customer portal i dont see where to release the fdqn from the license.

I am aware of the procedure to backup without fqdn and license, uninstall, reinstall and restore backup. Can i still use my old fqdn with my new license? since i dont see where to release the fqdn from the old license

Thanks

 

[jimbo59]

https://www.3cx.com/docs/fqdn-management-allocation/

 

[mropoku]

https://www.3cx.com/docs/fqdn-management-allocation/

I log in to my customer portal but couldn't find where to release the license from the fqdn.
Unless V15.5, once you take backup without fqdn and license and uninstall, the license is automatically released from the fqdn

 

[mariosM_3CX]

Hello @mropoku

When in the customer portal can you not see the following?



Note that you need to login and release the fqdn from the old licence that is bound to and not from the new licence.