ZenMasta Customer Joined Mar 10, 2010 Messages 254 Reaction score 10 Mar 2, 2022 #1 How do I change the ringtone on this device? If I log into the W60B (Settings>Ring) it doesn't seem to use those settings and if I do it manually on the phone, it still doesn't use the new ring tone.
How do I change the ringtone on this device? If I log into the W60B (Settings>Ring) it doesn't seem to use those settings and if I do it manually on the phone, it still doesn't use the new ring tone.
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,523 Reaction score 3,694 Mar 3, 2022 #2 Hello, Change it from the handset settings: Settings Audio Ringtones Melodies Extension name (NOT the intercom setting) Select Ringtone 1 to 8 Save I have tested this and can confirm that this works on W53H Handset (v88.85.0.35) while connected to a W60B (v77.85.0.25) base station. Make sure your firmware is updated, our guide here contains the instructions on where to find the correct firmware: https://www.3cx.com/sip-phones/yealink-dect-w52p/
Hello, Change it from the handset settings: Settings Audio Ringtones Melodies Extension name (NOT the intercom setting) Select Ringtone 1 to 8 Save I have tested this and can confirm that this works on W53H Handset (v88.85.0.35) while connected to a W60B (v77.85.0.25) base station. Make sure your firmware is updated, our guide here contains the instructions on where to find the correct firmware: https://www.3cx.com/sip-phones/yealink-dect-w52p/