How to setup a remote extension

[computer60]

Hi,
can someone point me to some documentation on how to setup an IP phone at a remote location? I have a 3CX version 16 system running on a server in my office that we host ourselves. I'd like to get an IP phone setup at some of our employees homes. I would need to purchase the proper phones and learn how to configure this setup. I can't seem to find this information on the 3CX site. I'm sure I'm not looking in the right place. Can anyone help?
thanks
Chris

 

[Evolute IT]

https://www.3cx.com/3cxacademy/videos/intermediate/configuring-remote-extensions/

https://www.3cx.com/docs/manual/configuring-ip-phones/

If you are uncomfortable with doing this yourself, you can hire a partner (like us) to help you.

 

[AWS2P]

For home users you can easily use App on smartphones or Webclient or windows client with no pain

 

[sbrammer]

Most of our users have just used the 3cx app on their cell phone. Not for sure on how many actually use the web client. Some use the windows client.

I did just recently had the thought about trying to see if i could get an IP configured for home use, and it ended up pretty easy to do. We are using Yealink phones, so i provisioned a new phone using my extension here in the office, and under the phone provisioning, i selected Direct-SIP (STUN Remote) as the method to provision. Then selected my options.

Make sure you take a power cable with you to test. I took it home to test, and did not have power to the phone. I realized i didn't have POE, so had to drive back to work to get power cable. Once i solved that issue, the phone worked very nicely.