How to upload a phone template onto 3cx cloud

[EECassinari]

I have 3CX on Google cloud - and I have to config 5 IP Phone - Panasonic KX-HDV130 -
I found and downloaded the template in the forum (panasonic_ut_v155.ph.xml I hope it is good for my model also), but I don't find how to upload it into 3CX.
Here below the screen shot of my Phones, the button Firmware is disabled.
Is this the function to upload?
Thanks, Ezio

 

[YiannisH_3CX]

Hello @EECassinari

Please note that there is no option to upload a non 3CX template through the management console as custom templates are not supported by 3CX.

 

[EECassinari]

Sorry in the past was possible, I see some others posts...

 

[cobaltit]

It appears you can upload a custom template, or at least I have an add button:



It's under 'Settings' and then "Templates'. Not sure if it's version dependent though as I'm on Enterprise.

 

[EECassinari]

I haven't this into Settings, I am using v15.5 onto Cloud- see the image

 

[YiannisH_3CX]

I haven't this into Settings, I am using v15.5 onto Cloud- see the image

You are using the 3CX free 1 year hosting so this option is not available to you. You will need to move your PBX to an instance you own to have full control.