How we assign group manager in 3cx Console

[Frank Yu]

I create a group in 3CX, but we can's see the option how we set a role as manager.

 

[PanagiotisL_3CX]

Hello,

You have to edit the user(s) to change their roles, in the Rights tab of the user settings.

 

[Frank Yu]

Hello,

You have to edit the user(s) to change their roles, in the Rights tab of the user settings.

yes, thanks ,permisssion issue ,it's grey before, now my manager assign this to me.
how we see the recordings ,which interface.

 

[PanagiotisL_3CX]

how we see the recordings ,which interface.

You should be able to see the recordings in your Webclient. Ensure that the option "Show call recordings" is checked in the Phone Provisioning tab of your extension settings.

 

[Frank Yu]

You should be able to see the recordings in your Webclient. Ensure that the option "Show call recordings" is checked in the Phone Provisioning tab of your extension settings.

how check group extension recording as group manager?

 

[PanagiotisL_3CX]

Is the right "Can see group recordings and reports" enabled in your extension?

 

[Frank Yu]

Is the right "Can see group recordings and reports" enabled in your extension?

yes, for sure ,but i can't where i can check the recordings.

 

[PanagiotisL_3CX]

yes, for sure ,but i can't where i can check the recordings.

Do you have the Recordings option in your 3CX client?

 

[SweetAction]

Make sure the group you are a manager of has the last checkbox turned on for your role, like so: