I can't longer access the management page

[Arturo]

When i insert the credentials, it gives me authentication error but i haven't changed my password.
How can i solve?

 

[mariosM_3CX]

Hello @Arturo

Can you please tell me exactly what is the error message that you are getting?

 

[Arturo]

Server Error

 

[YiannisH_3CX]

Is your installation local or is it a cloud installation? PBX express? Do you have a backup available for that installation?

 

[Arturo]

i have a cloud installation, i haven't got a backup

 

[jimbo59]

Restart the server and if it comes back get a backup

 

[Arturo]

Restart the server and if it comes back get a backup

i can't access to it

 

[jimbo59]

Contact cloud provider and ask for your virtual machine to be reboot.