If specific number, send to a different flow

JorgeWillianSantos

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Hello! Is it possible to configure CFD so that whenever a specific number makes a contact, it is redirected to a different location in the flow?

Example: I want the number 5561940404040 to be sent directly to a human whenever it makes contact, instead of going to the digital attendant.
 
Use a caller ID rule? Or is it also dependant on the DID?
 
If you need to do this using a CFD app, you can just check the variable session.ani which contains the caller's number. However, as @ConceptsWeb has mentioned, it's easier with an Inbound rule.
 

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