IIS 7 error

[jmatson]

when i try to open the IVR webpage. This is a freash install of 3CX i get a error msg

http://XXXXXXXXX:5484

Edited by Moderator

 

[LeonidasG_3CX]

It seems that your WebServer service is not Started.

Go to Start > Run > Services.msc
Find the 3CX WebServer right Click and press Start Service.

That should do the trick.

 

[jmatson]

it doesn't list a webserver.

 

[jmatson]

  <?xml version="1.0" encoding="utf-8" ?> 
- <vxml version="2.0" application="root.vxml">
- <!--  Parametrized variables 
  --> 
  <var name="from" expr="'unk'" /> 
  <var name="to" expr="'unk'" /> 
  <var name="menu" expr="'unk'" /> 
  <var name="isid" expr="''" /> 
- <!--  Calcualted vars 
  --> 
  <var name="ivr_menu_type" expr="'invalid'" /> 
  <var name="from_type" expr="'line'" /> 
  <var name="ext_len" expr="3" /> 
  <var name="ec_prompt" expr="'EMPTY'" /> 
  <var name="dr_link" expr="'dr.aspx'" /> 
- <!--  Insert here 
  --> 
  <var name="ext_pin" expr="''" /> 
- <form id="main">
- <block>
  <goto expritem="ivr_menu_type" /> 
  </block>
- <block name="invalid">
  <audio src="GetPrompt.aspx?id=NOACTPERF" /> 
  <disconnect /> 
  </block>
- <block name="end_call">
  <audio expr="'GetPrompt.aspx?id='+ec_prompt" /> 
  <disconnect /> 
  </block>
- <subdialog name="vmail_menu" srcexpr="'LoginVmail.vxml'">
  <param name="vmbox" expr="from" /> 
  <param name="vmpin" expr="ext_pin" /> 
  <param name="ext_playcid" expr="ext_playcid" /> 
  <param name="ext_playdt" expr="ext_playdt" /> 
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="queue_menu" srcexpr="'QueueMenu.aspx?qdn='+to">
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="dr_menu" srcexpr="dr_link+'?dr='+menu+'&to='+to+'&from='+from">
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="rec_menu" srcexpr="'RecVmail.vxml'">
  <param name="extension" expr="to" /> 
  <param name="caller" expr="from" /> 
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="make_call" srcexpr="'MakeCall.vxml'">
  <param name="to" expr="to" /> 
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="boom_caller" srcexpr="'BoomCaller.aspx?to='+to+'&from='+from">
- <!-- 'BoomCaller.vxml'"
  --> 
  <param name="to" expr="to" /> 
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
- <subdialog name="boom_acceptor" srcexpr="'BoomAcceptor.aspx'">
  <param name="from" expr="from" /> 
  <param name="to" expr="to" /> 
- <filled>
  <disconnect /> 
  </filled>
  </subdialog>
  </form>
  </vxml>

 

[LeonidasG_3CX]

Oh sorry, i totally missed the Title of the Post

Try the following:

Go to Start > Run > Services.msc
Find the 3CX Configuration Server and Restart it.

Then Restart IISAdmin through the Services.msc as well


If the above doesnt work, try installing the K-Lite Codec Pack.
Get it here: http://www.free-codecs.com/download/K_lite_codec_pack.htm

And see what happens.

 

[jmatson]

didn't work.

 

[jmatson]

i'm using IIS7 not the built in web server

 

[jmatson]

i reinstalled and a different server using the built in web server and i get the same problem

 

[MichaelB_3CX]

Hi Jmatson,
If this is a web server do the following:

Go to Control Panel and click on “Programs and Features”. Click on “Turn Windows Features On or Off”. The Windows Server Manager Display will show.

Click on Roles and proceed to add a new role. The Add Roles Wizard will appear. Under Select Server Roles, tick on the Web Server (IIS).

When installation is finished, go to Start > Run and open IIS Manager (inetmgr).

Some changes must be done to the IIS Manager IVR. Select IVR and open Compression. Enable static content compression must be disabled.

Open MIME Types and check that .vxml is added. If not, add one by pressing Add in the Actions Bar.
File name extension : .vxml
Mime Type: text/plain

You will need to restart the machine.

Tell me how it goes.
Thanks

 

[jmatson]

that didn't work.
i also have the same problem with the webserver that 3CX installs.

 

[LeonidasG_3CX]

For the Webserver what you can do is download the new Cassini WebServer from here:
http://ultidev.com/download/CassiniDownload.aspx

Select the 2005 Package and install it.
After a service restart this might fix your problem with the Inbuilt Webserver.

 

[cfive]

Does this (old) post contain the entire IIS7 configuration required (WS 2008 R2)?. I have seen references to more configurations, here and there, but nothing all in one place. There is a more complete list posted, but the links to MS KB articles are all out-dated, for IIS6.

Is there an IIS7 configuration requirement list, somewhere?

Hi Jmatson,
If this is a web server do the following:

Go to Control Panel and click on “Programs and Features”. Click on “Turn Windows Features On or Off”. The Windows Server Manager Display will show.

Click on Roles and proceed to add a new role. The Add Roles Wizard will appear. Under Select Server Roles, tick on the Web Server (IIS).

When installation is finished, go to Start > Run and open IIS Manager (inetmgr).

Some changes must be done to the IIS Manager IVR. Select IVR and open Compression. Enable static content compression must be disabled.

Open MIME Types and check that .vxml is added. If not, add one by pressing Add in the Actions Bar.
File name extension : .vxml
Mime Type: text/plain

You will need to restart the machine.

Tell me how it goes.
Thanks