In the queue

[newavealex]

In the queue, is there any way I can press 9 to enter voicemail?

 

[cobaltit]

All the queue settings are on the pages there so no.

 

[Saqqara]

pressing * while in queue will take caller to ‘destination no answer’ , which you can configure as voicemail

Slide 13 - https://www.3cx.com/3cxacademy/videos/advanced/call-queues/