inbound call get called DID

[Axel_B]

Hi,

Is it possible to display the DID in the phone apps that the caller of an inbound call has dialed. Or even better the queue this DID is connected to? And also add it into the email template of a missed call?

This would be great for my colleagues so they can see immediately who the caller wanted to get.

Best regards,
Axel

 

[SweetAction]

Simply set this option as desired:


#/app/contacts then click the options button

 

[OlegR_3CX]

Hi there.
In V20 is System > Phonebook > Options


And every DID can have its unique name that you can assign by clicking on the pen sign: