Solved inbound call to extension

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Hi all,

When receiving a call from outside, is there any way to ask the caller to input an extension number if he knows any ? Using IVR maybe ?
The idea is to have a welcome message like :
'thank you for calling us. If you know the extension number you are calling to, please dial it now, otherwise, your call will be answered by an operator'

Thank you !

 

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Forget it... just realized it's a built-in feature 'Callers Can Dial an Extension Directly', as explained at the end of this page https://www.3cx.com/docs/manual/ivr-digital-receptionist/#h.gpb1rbmzrpss