Solved Inbound caller ID: Turn off Prepend?

[giwm]

To help organize my DIDs, I filled in the Inbound rule name with a descriptor so I knew what it was. However, now it's prepending the caller ID with that descriptor. I read in v12.5 you could at least change that to an append (https://www.3cx.com/community/threads/caller-id-on-deskphone.47542/#post-191683).

Is there a way to change that to append in v14? Or even better: Remove it?

 

[YiannisH_3CX]

Hello @giwm

Navigate to Settings / company phonebook then click on phonebook options. Under the "Inbound name to Caller ID" un-select the Add queue, group and DID names to caller ID.
Hope this helps

 

[giwm]

Yes, thank you!

 

[DanielM]

Thank's guys, solved my issue to!

 

[giwm]

Hmm... now where is this hiding in SP5?

 

[DanielM]

@giwm from Dashboard, navigate to Contacts and select Options, is the last one. "Add Group, Queue or DID/DDI Names to Caller ID"

 

[giwm]

Thank you @DanielM