Inbound DID routing

[exmoskl]

Afternoon

Patton 4960 with 3CX v10 - the Patton is using the 3CX generated script for configuration.

We are having a problem with DID routing - we have entered inbound rules but inbound calls seem to ignore these rules and route according to the default inbound rule for the PSTN gateway.

Logs below - is this an issue with the SIP:TO header missing?

12:44:15.981  [CM503002]: Call(6): Alerting sip:[email protected]:40600;rinstance=15c1afff6feff757
12:44:15.829  [CM503025]: Call(6): Calling Ext:Ext.800@[Dev:sip:[email protected]:40600;rinstance=15c1afff6feff757]
12:44:15.792  [CM503004]: Call(6): Route 1: Ext:Ext.800@[Dev:sip:[email protected]:40600;rinstance=15c1afff6feff757]
12:44:15.791  [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:44:15.784  [CM503001]: Call(6): Incoming call from 01324486844@(Ln.10000@Patton 4960) to <sip:[email protected]:5060>

 

[davidbenwell]

We would need to see a Wireshark Capture to see what the issue is

 

[willow]

Do you have the DID routing setup in the Voip Gateway screens on the 3cx?

 

[exmoskl]

Issue resolved.

Had to debug the Patton gateway but was only being passed last 4 digits from the ISDN which obviously affected the DID masks we had been testing with. Now confirmed working fine.

 

[salemgkn]

Hi exmoskl,

Please, can you help me by sending me your configuration file so that I compare it with mine? I am having problem with incoming and outgoing calls with Patton 4960 single E1. I have created DID (last 4 digits of phone numbers) and uploaded the configuration file generated by the 3CX v9 but I am not able to make calls.

I will really appreciate

Thanks

salemgkn