Inbound Rule Wildcards

[Rob Turner]

Hi

I am starting out on my journey with the 3CX platform but i have experience with Cisco and Siemens PABX platforms. what I am wondering is if I am able to create a wildcard inbound rule so that it will match several of the digits from the inbound string to the extensions on the system

eg

extn on system

1001
1002
1003

inbound rule

01234 66xxxx

is this possible? it something that i use on my other platforms for routing.

Thanks

 

[leejor]

As far as I'm aware, the wildcards are used on the left side (beginning of number) to compensate for any provider added prefixes. I suspect that you will have to create a rule for each number. Usually people employ DIDs to be able to direct each to a specific destination.

 

[Rob Turner]

Thanks. Can I import DIDs with a csv. That would make it a little easier. I’m considering whether this is a viable option for 2000+ company

 

[leejor]

Not sure if anything changed between version 14 and 15 that would prevent you from using this...

https://www.3cx.com/blog/docs/importing-dids/

 

[craigreilly]

I do not see that option under the Extension Template. But the DID's can be imported as well.
Easy to do with some Excel Formulas.

 

[cobaltit]

You would import DIDs under Inbound rules

 

[YiannisH_3CX]

Hello @Rob Turner

You will need to import Inbound rules which will also import the DIDs under the correct trunk. Create one manually and export it to see the correct format. After that you can create a file to import the rest.

 

[Rob Turner]

Thanks for the help

 

[YiannisH_3CX]

Glad we could assist