incoming caller delay

[speedsolutions]

i have an SPA3102 with a PSTN line, 3cx server running on a dual 2.4ghz dual xeon server and a sipura spa-841 handset. when someone calls me on the pstn line they hear 4 rings before i hear one and asnwer. where is this delay coming from? can i fix it? i am finding a number of delays in the system that are somewhat discouraging otherwise i am happy with the product.

 

[ess]

There is a PSTN Ring thru Delay and a PSTN Answer Delay that are most likely causing this.

PSTN Answer Delay is set to 16 by default I believe. Sipura recommends a minimum delay of 4 for PSTN Answer Delay to preserve CLID features. Then, ITfarmer, sultan of the spa3102 suggests having the ring thru delay equal to 1/2 what you set your Answer Delay to.

You can try tweaking these settings until you still have CLID and an appropriate delay.

 

[speedsolutions]

thanks, i was just looking at those settings. i'll play with them and hopefully see some improvement.

 

[Anonymous]

Sultan hmmmm i like the idea of that. does that mean that i can have a thousand women ? LOL

Anyway here are some settings you can get going with. For the SPA

VoIP Answer Delay:0
PSTN Answer Delay: 3
PSTN-To-VoIP Call Max Dur: 0
VoIP-To-PSTN Call Max Dur: 0
VoIP DLG Refresh Intvl: 0
PSTN Dialing Delay: 1
PSTN Hook Flash Len: .25

VoIP PIN Digit Timeout: 10
PSTN PIN Digit Timeout: 10
PSTN Ring Thru Delay: 1.5
PSTN Ring Thru CWT Delay: 0
PSTN Ring Timeout: 5
PSTN Dial Digit Len: .1/.1


For 3CX
Edit VoIP Gateway
Gateway capabilities: Supports re-Invite tic this

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