incoming calls come in but are not detected

[phesba]

When I call my 3cx central, the call enters the internal or ivr, but when answering it remains silent, and from where I call the ringtone continues as if nobody answered.
I already tried changing the codecs and nothing.
Any solution?

 

[phesba]

Please....any hero?

 

[JohnS_3CX]

Hi @phesba

No heroes, but many SIP veterans can help

Please start by reading this, it will increase the chances you will get good replies to help solve any issue you may have: https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/