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incoming calls sent to vmail after 1 ring

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timbo_w

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Aug 18, 2011
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my incoming callas are cut off and the caller sent to vmail after 1 ring, is there something i am missing
16:18:17.325 [CM503003]: Call(11): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:18:17.126 [CM503008]: Call(11): Call is terminated
16:18:16.850 [CM503025]: Call(11): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:18:16.809 [CM503004]: Call(11): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:18:16.808 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:18:16.805 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Asterisk PBX] PBX contact: [sip:[email protected]:5060]
16:18:16.797 [CM503001]: Call(11): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:18:16.649 [CM503012]: Inbound any hours rule (main number) for 10000 forwards to DN:11
16:17:26.089 [CM503003]: Call(10): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:17:25.894 [CM503008]: Call(10): Call is terminated
16:17:25.664 [CM505001]: Ext.11: Device info: Device Identified: [Man: Aastra;Mod: 5x series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [Aastra 53i/2.5.0.82] PBX contact: [sip:[email protected]:5060]
16:17:25.662 [CM503002]: Call(10): Alerting sip:[email protected]:5060;transport=udp
16:17:25.321 [CM503025]: Call(10): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:17:25.268 [CM503004]: Call(10): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:17:25.266 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:17:25.262 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [voip] PBX contact: [sip:[email protected]:5060]
16:17:25.258 [CM503001]: Call(10): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:17:25.114 [CM503012]: Inbound any hours rule (main number) for 10000 forwards to DN:11
16:12:04.901 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:12:04.627 [CM504003]: Sent registration request for 10000@VoipTalk - UK
16:12:04.267 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:12:03.995 [CM504003]: Sent registration request for 10000@VoipTalk - UK
16:10:23.857 [CM503003]: Call(9): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:10:23.603 [CM503008]: Call(9): Call is terminated
16:10:17.939 [CM505001]: Ext.11: Device info: Device Identified: [Man: Aastra;Mod: 5x series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [Aastra 53i/2.5.0.82] PBX contact: [sip:[email protected]:5060]
16:10:17.937 [CM503002]: Call(9): Alerting sip:[email protected]:5060;transport=udp
16:10:17.659 [CM503025]: Call(9): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:10:17.614 [CM503004]: Call(9): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:10:17.612 [CM503010]: Making route(s) to <sip:[email protected]>
16:10:17.610 [CM505001]: Ext.10: Device info: Device Identified: [Man: Yealink;Mod: T28;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, no-recvonly] UserAgent: [Yealink SIP-T28P 2.51.23.5] PBX contact: [sip:[email protected]:5060]
16:10:17.607 [CM503001]: Call(9): Incoming call from Ext.10 to <sip:[email protected]>
16:10:07.341 [CM503003]: Call(8): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.0.9:5062
16:10:07.164 [CM503008]: Call(8): Call is terminated
16:09:58.677 [CM505001]: Ext.10: Device info: Device Identified: [Man: Yealink;Mod: T28;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, no-recvonly] UserAgent: [Yealink SIP-T28P 2.51.23.5] PBX contact: [sip:[email protected]:5060]
16:09:58.676 [CM503002]: Call(8): Alerting sip:[email protected]:5062
16:09:57.883 [CM503025]: Call(8): Calling Ext:Ext.10@[Dev:sip:[email protected]:5062]
16:09:57.835 [CM503004]: Call(8): Route 1: Ext:Ext.10@[Dev:sip:[email protected]:5062]
16:09:57.834 [CM503010]: Making route(s) to "10"<sip:[email protected]:5060>
16:09:57.832 [CM505001]: Ext.11: Device info: Device Identified: [Man: Aastra;Mod: 5x series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [Aastra 53i/2.5.0.82] PBX contact: [sip:[email protected]:5060]
16:09:57.829 [CM503001]: Call(8): Incoming call from Ext.11 to "10"<sip:[email protected]:5060>
16:09:20.509 [CM503003]: Call(7): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:09:20.305 [CM503008]: Call(7): Call is terminated
16:09:20.032 [CM503025]: Call(7): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:09:19.982 [CM503004]: Call(7): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:09:19.980 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:09:19.977 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [voip] PBX contact: [sip:[email protected]:5060]
16:09:19.972 [CM503001]: Call(7): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:09:19.826 [CM503012]: Inbound any hours rule (01273735188) for 10000 forwards to DN:11
16:08:59.962 [CM503003]: Call(6): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:08:59.769 [CM503008]: Call(6): Call is terminated
16:08:59.488 [CM503025]: Call(6): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:08:59.442 [CM503004]: Call(6): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:08:59.440 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:08:59.435 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [voip] PBX contact: [sip:[email protected]:5060]
16:08:59.431 [CM503001]: Call(6): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:08:59.281 [CM503012]: Inbound any hours rule (01273735188) for 10000 forwards to DN:11
16:06:28.539 [CM503003]: Call(5): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:06:28.324 [CM503008]: Call(5): Call is terminated
16:06:28.311 [CM505001]: Ext.11: Device info: Device Identified: [Man: Aastra;Mod: 5x series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [Aastra 53i/2.5.0.82] PBX contact: [sip:[email protected]:5060]
16:06:28.310 [CM503002]: Call(5): Alerting sip:[email protected]:5060;transport=udp
16:06:28.010 [CM503025]: Call(5): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:06:27.993 [CM503004]: Call(5): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:06:27.991 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:06:27.988 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Asterisk PBX] PBX contact: [sip:[email protected]:5060]
16:06:27.983 [CM503001]: Call(5): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:06:27.844 [CM503012]: Inbound any hours rule (01273735188) for 10000 forwards to DN:11
16:06:04.280 [CM503003]: Call(4): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
16:06:04.075 [CM503008]: Call(4): Call is terminated
16:06:03.804 [CM503025]: Call(4): Calling Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:06:03.766 [CM503004]: Call(4): Route 1: Ext:Ext.11@[Dev:sip:[email protected]:5060;transport=udp]
16:06:03.763 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:06:03.761 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [voip] PBX contact: [sip:[email protected]:5060]
16:06:03.745 [CM503001]: Call(4): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:06:03.598 [CM503012]: Inbound any hours rule (01273735188) for 10000 forwards to DN:11
16:05:58.392 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:05:58.169 [CM504003]: Sent registration request for 10000@VoipTalk - UK
16:05:57.713 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:05:57.487 [CM504003]: Sent registration request for 10000@VoipTalk - UK
16:05:38.137 [CM503003]: Call(3): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.0.9:5062
16:05:37.060 [CM503008]: Call(3): Call is terminated
16:05:36.793 [CM503025]: Call(3): Calling Ext:Ext.10@[Dev:sip:[email protected]:5062]
16:05:36.733 [CM503004]: Call(3): Route 1: Ext:Ext.10@[Dev:sip:[email protected]:5062]
16:05:36.731 [CM503010]: Making route(s) to <sip:[email protected]:5060>
16:05:36.727 [CM505003]: Provider:[VoipTalk - UK] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Asterisk PBX] PBX contact: [sip:[email protected]:5060]
16:05:36.722 [CM503001]: Call(3): Incoming call from 07734104281@(Ln.10000@VoipTalk - UK) to <sip:[email protected]:5060>
16:05:36.581 [CM503012]: Inbound any hours rule (01273735188) for 10000 forwards to DN:10
16:05:29.306 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:05:29.094 [CM504003]: Sent registration request for 10000@VoipTalk - UK
16:05:28.327 [CM504004]: Registration succeeded for: 10000@VoipTalk - UK
16:05:28.087 [CM504003]: Sent registration request for 10000@VoipTalk - UK
 
At first guess I would say it is a setting/configuration in your phones. Can you call successfully from one extension to another? What settings are you using for call forwarding? Is it just these two phones? Do you have others you can substitute?

timbo_w said:
16:17:26.089 [CM503003]: Call(10): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.0.10:5060
Click to expand...

timbo_w said:
16:10:07.341 [CM503003]: Call(8): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.0.9:5062
Click to expand...
 
hi, just have these two phones, i can call internally fine and also outgoing calls are fine, when i ring the number is displayed on the phone for 1 second and then i get sent to voicemail on the phone calling in
 
To eliminate the phone(s) itself as the problem, you could try installing the 3CX softphone on a PC. See if it reacts the same way.
 
I am also suddley getting this from external calls say doing blind transfer
Internal calls to extension work fine
 
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