Integration CRM API

[thiago.lemos@nassautecnol]

I'm integrating a CRM that is not native with 3cx.
When building the template, I did all the field mapping and created a link to query the number, based on [Number] and [APIKey].
But when I test it, it says "Your CRM integration is working fine, but the contact number does not exist. Please check the log for more information or try a different number".
It's as if I couldn't carry out the query based on the number I put to the test.
Any tips?

 

[edossantos]

Ok, I managed to identify the problem and solve almost everything. Thank you to everyone who has helped me so far.

One last question, which variable returns the customer's ID in the link?

View attachment 35344

View attachment 35345

The URL launched by the Web Client is what the template returns as ContactUrl.