Integration Movidesk

[Luiz André]

Hello!

We are working in integration with movidesk and 3cx.

We are needs some informations about variables of system 3cx.

We want to know the following variable assigned to:

Call-ID

Queue-ID

Agent.

 

[Evolute IT]

CallID and QueueID you can't.

Agent you'll only get the extension number.

https://www.3cx.com/docs/crm-integration/

 

[VoIPTools]

The 3CX server-side integration is fairly limited. If you need more information pushed to your CRM, you will need to subscribe to real-time events yourself (using the 3CX Call Control API or 3CX Phone for Windows plugin), or use the CDR files that contain this information after the call is completed.