IP Blacklist - allow

[Harrisonm]

I would like to know why the some public ips keeps on getting blocked even if we allow the ip on the IP blacklist tab.
scenario1

Two users connecting to the same home wifi with same public ip
both user when the type whatismyip on the phones gets same public ip

user1 has ios - ip does not get blocked
user2 has android - ip gets blocked

how come we unblock the ip but android keeps being blocked but ios does not get blocked

 

[JohnS_3CX]

You asked for help and I have provided a way to test it, that's why I gave my suggestion.

@Saqqara also asked you to check the reason of the blacklist on post #2 and #6
@leejor also suggested you look at the logs and compare the extensions settings between the iOS one and Android one post #8

You did not reply to either of them what you found, so we do not know what checks you have done so far or if you found any useful reason in the logs.

At the very least, check here next time the IP gets blocked